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  November 24, 2009

"The Right Amount of Follow Up"

Dear Top Secrets Subscriber,

I'm frequently asked how often we should follow up with prospects and clients. And while there is no "one size fits all" answer, there are a few guidelines I've found helpful.

1. First off, it is usually better to err on the side of too much contact, rather than not enough. Most people do the opposite, and we find out it's a problem when we go back and find out they've purchased from someone else.

2. When you have established a rapport or a working relationship with a good prospect or client, ask them how often they would like you to be in touch. If they give you a rough guideline for contact (for example "every 90 days or so"), then abide by their wishes, while keeping in mind #1 above.


Top Secrets Author, Entrepreneur & Business Consultant, David Blaise

Don't Base the Frequency of Your Marketing
on the Preferences of Non-Buyers

I was once told by a non-client that my marketing was too aggressive. I thanked him for his opinion and removed him from my follow up procedure so we would not contact him again. But I didn't change the frequency or aggressiveness of my marketing, because I tracked my leads and knew my methods were working extremely well on those who actually had an interest in my products and services. This experience caused me to adopt one additional policy:

Never base the frequency of your marketing on the preferences of those who have no interest in buying from you! Listen instead to your paying clients. It's obvious advice, but often overlooked.

If you need help getting your business to the next level, choose the appropriate link below or call toll-free 1-800-494-2721.

  • If you're just getting started, or generating less than $250,000 a year in annual gross sales click here.
  • If you're already established and generating $250,000 a year or more in annual gross sales click here.

We're here to help.

Sincerely,

David Blaise
Top Secrets of Promotional Products Sales

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