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October 27, 2009 |
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"Seven Steps for Creating Clients (Part 4)"
Dear Top Secrets Subscriber,
First we create rapport with a new prospect. Second, we eliminate the unqualified by determining needs. Third, we differentiate ourselves from the competition by establishing exceptional value. Then we move to step four, creating desire.
Logic dictates that people should buy what they need. But experience demonstrates that people more often buy what they want. So if they don't actually want what you're selling, your job is 100 times harder. But how can you make another person want something?
Typical selling doctrine tells us to overcome whatever objection the prospect comes up with, and once those objections are answered, the prospect will buy. In my experience, that's not the case. Unless you create desire first, overcoming objections is like a verbal sword fight. We dodge, we block, we weave, we try to deflect any argument. But even if we win, we lose. Even if we overcome every objection, the prospect will not buy until he or she actually wants what we're selling. But how can we make a person want something they don't already want?
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Top
Secrets Author, Entrepreneur & Business Consultant,
David Blaise |
The answer is that it is difficult, if not impossible to do that. So instead, we need to relate what we're selling to something they already want. For example, during the determining needs stage, we may find out that the prospect really wants to attract new business. So rather than trying to convince the prospect to want promotional products, all we have to do is demonstrate how promotional products will help to attract new business. Since that's what the prospect wants, that's what we need to sell. This is what I mean by "solution selling." You're not selling the product, you're selling the solution that the product provides. And when the solution you're selling is the one the client most desperately wants, everyone wins.
Many sales are lost when we focus on selling what we think the client needs. It's not about that. It's about determining what the client already wants and applying a promotional solution to deliver that.
If you want to be extremely successful, re-read this issue over and over again until you fully understand and internalize it. Our job is to deliver what our clients need, but we can only do that by selling them what they want.
Next week, we'll tackle step five in this seven step process, and give you more examples of how to deliver what your prospects and clients really want. To improve your results right now, click here. I'm here to help.
- If
you're just getting started, or
generating less than $250,000 a year in annual gross
sales click
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If
you're already established and generating $250,000 a year or more in annual
gross sales click
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Sincerely,

David Blaise
Top Secrets of Promotional Products Sales
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