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  October 15, 2009

"Seven Steps for Creating Clients (Part 2)"

Dear Top Secrets Subscriber,

In our last issue, we talked about the importance of creating rapport as the first step in the process of developing new client relationships. Realistically, rapport has to come first, since nothing else can happen without it.

The Second Step is to Determine Need

We want this step to come as early as possible in the process, so that we don't spend a lot of time making presentations to people who have no capacity to buy from us.

In fact, the only reason that creating rapport comes first, is that prospects won't really open up about their needs without it.

Top Secrets Author, Entrepreneur & Business Consultant, David Blaise

Some People Try to Determine Need by Asking a Prospect
"Do You Need" or "Do You Want to Buy Promotional Products?"

While this may sound like a reasonable, straightforward approach, the problem is that many people may not know they need promotional products, so you can get a lot of "false negative" responses.

Also, it's a self-serving question. I'm not really asking about the prospect or the prospect's business. I'm only asking if the prospect wants to buy what I have to sell. That makes it very easy to say no.

To Accurately Determine Need, We Have to Get into the
Brains of Our Prospects, and Ask Questions that are
More in Synch with Their Thinking Processes....

"What events do you have coming up within the next three to six months? Are you planning any new product launches? What do you currently do to recognize existing clients? How do you reward employees for a job well done? How do you plan to drive more traffic to your next trade show event?"

While none of these questions even mention promotional products, every single one of them helps you to determine need, because promotional products can be used to help them with all of those things.

If the prospect responds to each of those questions with a negative (no events, no product launches, nothing to recognize clients, reward employees or drive traffic -- and no plans to do any of that) then chances are the client is unqualified to buy from you! At that point, you can make a swift and speedy exit.

Determining Need and Eliminating Unqualified Prospects
is an Important Part of Your Job

In many cases, traditional sales training places too much emphasis on "convincing" or "persuading" unqualified people to buy.

When we try to persuade someone with no need to buy from us, it's a no-win scenario. Focus instead on building rapport and qualifying correctly, in order to help those that need help and waste as little time as possible on those who don't!

Next week, we'll move on to the third step in this seven step process, and provide even more concrete examples of how you can make things work better and grow faster in your business. To get started immediately, click here or call 1-800-494-2721.

  • If you're just getting started, or generating less than $250,000 a year in annual gross sales click here.
  • If you're already established and generating $250,000 a year or more in annual gross sales click here.

We're here to help.

Sincerely,

David Blaise
Top Secrets of Promotional Products Sales

PS To get your own subscription to the Top Secrets newsletter, click here.

 

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